Frequently Asked Questions

MIDAS is designed to produce “Decision Grade Data”, meaning the data delivered is of sufficient depth and quality that the original medical record image is no longer required to make decisions. Although AI has remarkable capabilities, the accuracy of AI-only data extraction is simply not sufficient to meet this standard. ReleasePoint engages a human review process that validates and annotates the individual data elements, delivering the depth and quality required for sophisticated decision making workflows.

End users can use MIDAS data through the MIDASight online web portal, which provides a real-time environment to engage with patient medical data. Users can also choose a sophisticated PDF abstract, which contains the extracted data from multiple providers in an efficient design, delivering a single document containing all relevant patient clinical data to reduce review time and improve accuracy.

Yes, ReleasePoint supports a full API and developer sandbox. Users can submit records and download the extracted data and PDF abstracts, allowing for the construction of complex custom applications that take advantage of the industry’s only path to 100% data driven medical review. Underwriting workbench developers, claims automation developers and legal case management platforms can build AI enabled functionality based on the highest quality data available, ushering a new generation of automation and decision support solutions.

EHR can be a game changer for underwriting and claims organizations, and ReleasePoint has done the work to fully integrate this complex process into the standard medical record retrieval workflow. This means that users can simply request the patient’s medical records, and ReleasePoint’s back-end workflow will query the data sources to see if the requested data is available, and if not, we will immediately pivot to a traditional medical record retrieval. No external portals, no additional user involvement – just simple, straightforward and effective.

Yes, in fact EHR lives alongside MIDAS data to provide the industry’s only 100% data driven medical review process. Whether the patient data is received directly from an EHR data source, or extracted directly from an image based medical records, the user gets a seamless real-time data experience.

ReleasePoint treats EHR just like any other set of medical records, meaning if data is received that does not meet your organizations quality specifications, we will instantly pivot to a traditional medical record retrieval. It’s part of the seamless process that ReleasePoint delivers, making complex technology simple to access and use.

ReleasePoint supports users and organizations from numerous industries, from small independent law firms to the largest insurance companies in the world. Fulfilling millions of medical record requests every year, our vast industry experience and industry leading technology makes ReleasePoint the right choice for any organization who relies on medical information to make decisions.

Yes, ReleasePoint connects to the “gold standard” data sources and has done the difficult work of fully integrating this complex workflow into our standard medical record retrieval process. Users are assured that ReleasePoint will route their request for completion through the most efficient path available, all while providing a seamless user experience.

When you submit your information through the “Contact Us” page on our website, a sales executive will contact you quickly to provide information and pricing on the products and services available, and determine the best way to access those services. Many customers connect quickly through RPNet, our industry leading web portal that serves as a gateway to all ReleasePoint services, allowing users and organizations to quickly put ReleasePoint to work supplying critical clinical data to support any decision making process.

DataLens is a proprietary text analysis tool that allows users and organizations to set up keyword “dictionaries” that will allow DataLens to search every medical record for matches to those keywords wherever they occur in the document. There is also a request specific option, allowing users to designate individual keywords for individual patients, which is ideal for unique patient-centric evaluations.

DataLens then presents the accumulated data to the user through an online viewing platform that lists every occurrence of the term, along with the surrounding textual context, allowing users to quickly evaluate whether each instance requires further review. A click on the keyword takes the user directly to the precise location in the medical record image. A PDF version is also available, providing data analysis and hyperlinks within the image file itself.

Organizations can take advantage of this technology to establish multiple dictionaries per business unit, claim, or tort, providing their users with a highly optimized and sophisticated review experience that improves quality and dramatically reduces the time spent in medical review.